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Client Spotlights

SpaEquip and the Trump Tower, Las Vegas

In the hotel and resort industry, when the name Trump gets bandied about, people stop and listen. Add “Las Vegas” to that conversation and you have a world-class hotel in the making. The Trump International Hotel and Tower Las Vegas includes The Spa at Trump, a 10,000 square foot full service luxury spa. SpaEquip worked with WTS International, one of the world’s leading spa consulting and management firms, hired by Trump to manage the project. WTS trusted SpaEquip to provide the equipment for this very high-profile project, and in the words of Will Geddis, WTS  Design Associate, “The experience with SpaEquip could not have gone smoother.”

“SpaEquip went above and beyond all expectations,” says Geddis. “Turnaround time for quotes and revisions was very fast. Same-day revisions were almost always the case, and this was extremely helpful as the architect and the interior designers need specification info ASAP. SpaEquip always delivered. Ellie and Polly were delighted to answer any and all equipment-related questions, and Loren and the team were pleased to take the time to walk us through the various features of different equipment.”

On a project of this scope and prominence, changes are inevitable. Will Geddis:  “SpaEquip didn’t miss a beat – they would always quickly source alternate options to find the best possible equipment solutions for our client, and they had the design capability to produce imagery of a custom shampoo chair instantly, so WTS and the design firm could review it – this was extremely valuable to us.

There were many technical questions, and the general contractors were put directly in touch with SpaEquip’s development team. They provided the contractors with specifications and technical information so they were able to keep on schedule with the install. SpaEquip understood our client’s equipment-related needs and they were the critical factor in making them become a reality,” said Geddis.

WTS has been the industry leader in spa consulting for over 35 years. They trusted  SpaEquip to handle one of their most high profile projects. Colleen Stiritz, Spa Director for WTS International: “My experience was very good. Everyone from SpaEquip has been helpful and they continue to be supportive.”

From a project with “Trump” in the name, to a small independent spa/salon, SpaEquip is the first choice for spa equipment, supplies and support.



Spa Terra at the Meritage Resort

Could there ever be such a thing as a luxurious cave? The Meritage Resort in Napa, California made it happen, and called it Spa Terra. Designed to echo the opulence of Old World Florence, this 9000 square foot spa within the 22,000 square foot Estate Wine Cave is one of the more unique projects with which SpaEquip has been involved.

SpaEquip provided all the equipment to furnish Spa Terra, including scent-injected steam grottoes; a two-person soaking tub and other equipment for the couples room; full-surround SpaSwiss showers (a SpaEquip-designed Swiss Shower), and versatile multi-purpose spa tables with built-in pedicure basins. SpaEquip also provided a full site set-up of all facial equipment, furniture and supplies, as well as on-site training to the staff at Spa Terra for specific pieces of equipment.

Meritage developer, Tim Busch, enlisted the help of Lynn Curry, a consultant with Natural Resources Spa Consulting, Inc., to conceptualize and design the facility. Lynn recommended Philippe Therene, Manager of the Spa Accounts division at SpaEquip, to provide equipment and solutions to the challenges inherent in the installation of plumbed equipment 40 feet underground.

Spa Terra director, Victoria Boscarino is enthusiastic in her support of SpaEquip and its staff, “When I think of Philippe Therene, the first thing that comes to mind is: Guru of spa equipment! And so it would follow that his staff is composed of a great group of disciples following Philippe’s vision of service, dedication and commitment to clients like Spa Terra.

We chose SpaEquip knowing that, not only would we be guided into purchasing the best possible equipment for our spa, but that we would also save money in costs, given SpaEquip’s network with all the different manufacturers. In addition, we all know that no matter how well pieces are constructed, breakdowns are inevitable; knowing that SpaEquip is there to respond to our needs and take care of things, it alleviates stress and worry, and lets me concentrate on all the other aspects of my work. Thank you, Philippe, for your commitment to serving the spa community from the heart!”

Philippe Therene: “In our business, we see all the latest ideas and trends in spa development. The Spa Terra concept of a spa in a cave is very unique and very Napa Valley. We are happy to be part of their successful new venture.”

Whatever the location or special logistics of the spa you are planning, SpaEquip has the expertise to save you time and money by anticipating and avoiding problems. Call us today and let us know how we can help bring your vision to life.